For Property Managers

Triage maintenance requests
in 60 seconds

Forward tenant emails to homemd.ai. Get back a severity rating, recommended action, cost estimate, and a draft reply. No login. No portal. No setup.

How it works

No app for tenants. No portal to learn. Just email.

1 Tenant emails you
→
2 Forward to HomeMD
→
3 AI triage report back
✓ Severity rating (emergency / urgent / routine)
✓ Recommended action (DIY / handyman / pro)
✓ Cost estimate range
✓ Photo analysis — AI sees what the tenant sees
✓ Draft reply to tenant (copy-paste ready)
🏠
HomeMD Triage Report
AI Maintenance Assessment
CRITICAL — Habitability Risk
Tenant reporting respiratory symptoms, suspects mold from disposal/dishwasher
CategoryMold / IAQ
Photos3 analyzed ✓
Likely CauseBacterial growth in disposal + dishwasher hose
LiabilityHigh
Est. Cost$200 - $500
Recommended Action
Do not dismiss. Schedule licensed mold inspection. Replace disposal unit and dishwasher hose. Document everything — tenant health complaints trigger habitability obligations.

Replies that sound like you

Stop writing the same email 10 times a day. AI drafts tenant replies in your voice — you review and send.

✓ Consistent and professional, every time — AI drafts each reply individually but keeps the same quality and tone across your portfolio
✓ AI drafts, you send — every reply goes through you before it reaches the tenant
✓ No risky language — AI avoids promises like "we'll fix it today" that create liability
✓ No app for your tenants — works through email, the channel they already use
✓ 11 PM on a Saturday? — draft ready, review from your phone in 30 seconds
AI Draft — Ready for review
Hi Sarah,

Thank you for letting us know about the leak under your kitchen sink. Based on your photos, this appears to be a supply line connection issue rather than a drain problem. It's safe to use other fixtures in the meantime.

For now, please turn the shutoff valve under the sink clockwise to stop the flow. You'll find it on one of the pipes directly below the faucet. We're coordinating with our plumber and will confirm a time shortly.

In the meantime, placing a towel or shallow pan under the connection will help protect the cabinet floor from further water damage.

Best regards,
Jason Smith
Property Manager
Premier Properties Management

Try it now — forward a tenant email

Free during beta. No signup, no credit card, no portal to learn.

Email [email protected]